Delivery Information

For MAM Club members only
  • no minimum order value
  • free delivery from £ 20
For guest orders
  • Minimum order value: £ 15 (plus  £ 4.99 shipping costs)
  • Shipping costs: £ 4.99

Orders will be processed within 24hours and delivery to UK will take place within 4-5 working days after successfully placing the order. Please note that the delivery time for individualized products may take 1-2 weeks, as these products are produced on demand.

The total price includes import tax and customs duty.

FAQ Delivery

Which courier do you use?
UPS
Click here for more information regarding your UPS tracking status.
Yes, you may have the possibility to rearrange your delivery with UPS. 
More information can be found here.
Yes, you may have the possibility to reroute your parcel to a different location with UPS. 
More information can be found here.
If you are unavailable when UPS attempts delivery at your address, UPS may deliver your parcel to a UPS Access Point location near your home, where your parcel will be held for you to collect for 5 working days. 
As soon as your parcel is available for your pick up you will receive an e-mail notification. 
If your parcel is not collected within 5 working days, it will be returned to MAM as undeliverable. 
On receipt of the return, MAM will send you a confirmation email and arrange the refund. 
The refund is usually made within 3-4 working days after receipt of the return via the payment method you selected when placing your order.
UPS will leave an info notice if the first attempt at delivering your parcel was unsuccessful. 
Please find more information here. 
If your parcel may have been delivered to a UPS Access Point location near your home, you will additionally receive an e-mail notification as soon as your parcel is available for your pick up.
After your order has been shipped, you will receive a shipping confirmation with your tracking number. You can use this number to check the delivery status of your order.
In your MAM Club customer account, you can access the shipping service provider's tracking directly.